My client no longer receives his purchase invoices by e-mail : Support for CodaBox

My client no longer receives his purchase invoices by e-mail Print

Modified on: Tue, 11 Aug, 2020 at 10:50 AM

My client uses the VOILA Service, but does not receive his purchase invoices via e-mail.

This can have several causes:

The e-mail address of the customer is incorrect, please check this via MyCodaBox.
The customer has not yet confirmed his e-mail address. See here for more information.
Your customer has asked CodaBox to stop these emails. He can always contact CodaBox to activate this again.

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