CodaBox offers enterprises the possibility of Signing mandates with their eID or bank card via our partner Twikey.
Before beginning the process of electronic signature of the mandate, the user must verify that he has the necessary elements and meets to following requirements:
Note: To use this feature, depending on the type of browser used, it is necessary to Install one or more plug-ins, including the eID Plugin for Firefox, Safari, Chrome and Internet Explorer.
The most frequently asked questions by users signing their mandate electronically relate to:
- Sometimes the Twikey site mentions that the link is invalid.
→ In this case, try again using the Private mode of your browser
- If, after following the procedure and after installing the necessary plug-ins, the process fails
→ Consult the support document Signing with eID: most common problems