CODAs of Crelan bank accounts can have the numbering 000:
- If no paper or electronic account statements are generated for the bank account concerned (from the branch to the end customer)
- If the bank account holder does not have a myCrelan subscription.
In this case, and according to banking standards, the bank is allowed to include "000" as a numbering in the CODA files.
To solve this issue, the end client is invited to visit his bank branch to request the creation of his myCrelan subscription and the activation of the account statements which will then be sent daily in an electronic version to his online subscription.