What is the delivery time of the first CODA file from the moment I place my order?
- As soon as we receive your order, we send the bank mandates for signature to your clients. (if CodaBox can manage the administrative steps of the mandates)
- Once these documents have been signed and returned to CodaBox, they are sent by CodaBox to the banks for validation of the signature and activation of CODA.
➞ In case of electronic signature via Twikey, no exchange of paper documents are needed.
The activation time is highly variable from one bank to another (Between one week and one month).
CodaBox is in constant negotiation with banks in order to reduce this activation time.
|Note: The procedure for activating Mandates for KBC accounts is different, please read our article KBC/CBC CODA Activation for more information|
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