No CODA in Exact Online?

The main reason why a client does not receive his CODA files in Exact Online is that he has not set up his EOL correctly.

There are two possible causes:

  • Incorrect Exact Online mailbox
    It is required to configure the mailbox in EOLto receive your CODA files directly in your accounting software.

  • Financial year not created
    For Exact Online, at the start of a new financial year, the client must set up a new financial year in Exact Online on the first day of the new financial year. Otherwise, the CODA files sent by us will not be displayed in Exact Online.
    Once the new financial year has been created, please close Exact Online and restart. All previously supplied CODA's will be visible.

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