Here is an overview of the different statuses of a SODA mandate:
|Not signed||The mandate has been ordered, but there are no CODA mandates that have been signed.|
|Waiting||As soon as we have sent your order to the social secretariat, the mandate goes into Waiting until we receive the first file.|
|Active||The mandate is active, you receive SODA files for the social secretariats for which transactions are executed.|
|Archived||The mandate has been archived. CodaBox will no longer process the mandate.|
If the mandate was active, you will no longer receive SODA files.
|Problem||There's a problem with the mandate. Our administrative department will contact you.|
If possible, the reason is available via MyCodaBox.
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