Adapt an Exact Online e-mail address 

Accounting Offices working with Exact Online software can adapt their client's Exact Online e-mail address in their MyCodaBox platform.

Go to your MyCodaBox platform > CLIENTS > Client List > select the client concerned and in the Client tab/under Informations, click Edit

Adapt the Exact Online Digital Mailbox and click Save Changes


Search for missing Exact Online e-mail addresses

A filter can be applied to search for missing Exact Online e-mail addresses.

In CLIENTS - CLIENT List - Select 'Without Exact Online Mailbox' to display a list of clients for which the Exact Online e-mail address is missing.

You don't work with EOL but your client does?

An Accounting Office not working with Exact Online can communicate its client's Exact Online address to CodaBox.

In some cases, an Accounting Office that does not work with Exact Online may need to inject the Exact Online e-mail address of its client who has its own Exact Online license and who uses this address for direct delivery.  

In this case, the Accounting Office cannot adapt the e-mail address of its client via MyCodaBox.

If this e-mail address needs to be modified, please make this request via

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