Using MyCodaBox, an Accounting Office can make a Transfer Request for its client to another Platform.

If the customer concerned had already subscribed to the VOILA Service before the transfer, the Accounting Office has the possibility to modify the preference related to the VOILA Service of its customer during the transfer request

After clicking on Transfer to another platform, the VOILA Service Preferences can be adjusted. 

The two green buttons indicate that invoices are currently being sent to the customer's email address.  

This address is visible under Email and can be changed. 

It is also possible to send the invoices to a different email address by unchecking For the delivery of VOILA use the email address of the client

Once the button is unchecked, the email address can be added

See also our article How to add an additional e-mail address for the VOILA Service