The activation reminders for CODAs for KBC / CBC accounts will now be sent by e-mail.
Who is concerned by these e-mails?
- Clients of Accounting offices who have chosen to delegate the management of their clients' mandates to CodaBox.
- Companies who have signed a direct contract with CodaBox
As the activation procedure for KBC / CBC mandates is a two-step process, it can happen that the accounting Office's client or Corporate client forgets to carry out the second part of the activation, see our article KBC / CBC CODA activation
As a result, CodaBox is not in a position to retrieve CODAs for these clients.
In this case, CodaBox will send a reminder by e-mail to the clients concerned with a link to the KBC / CBC procedure for activating the CODAs.