Possible from Thursday 10 June!


Go To MyCodaBox > Search your client > Go to TAB 'CODA' > click on 'Redeliver CODA'


We can resend the CODAs for all active bank accounts of a client

  • For a certain period* (between date X and date Y)
  • For CODA that goes back up to two years in the past.


We can resend the CODAs for specific active bankaccounts (select these in the list)

  • For a certain period* (between date X and date Y)
  • For certain CODA numbers
  • For CODA that goes back up to two years in the past.


*Which CODA can you request?

Only CODA that CodaBox has received from the bank, and this as from the activation of the CODA mandate. 

For an activated mandate on 1/4/2020 we can deliver the CODAs from 1/4/2020 onwards.


Our support service receives your request and the requested CODA will be delivered within 3 working days via your daily CODA delivery.


TIP!

Client transferred to your office - need CODA from the past?

Client  transferred to another platform - CODA resend needed?

As soon as your client's mandate has been activated, you can request the CODA from the past via MyCodaBox.