Go To MyCodaBox > Search your client > Go to tab 'CODA' > click on 'Redeliver CODA'
Which CODAs can you request?
Only CODA that CodaBox has received from the bank
- Client transferred to your office - need CODA from the past?
- Client transferred to another platform - CODA resend needed?
➪ You can request the redelivery of old CODAs for your client from the date the CODA mandate is activated.
For example, for a mandate activated on 1/4/2020, we can deliver CODAs from that date.
For which period?
You can make a basic selection for :
You can make a more advanced selection for specific
Once you have made your selection, click on Redeliver CODA
➪ Our support service receives your request and the requested CODA will be delivered within 3 working days via your daily CODA delivery.
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