MYCODABOX ACADEMY ? What is it?

Clear and quick answers to all of your questions 

In which format?

Videos of a few minutes explain the use of MyCodaBox in a simple manner

Which features are presented?

Currently, 9 videos are available. We know your time is precious: in just a few minutes,

discover the basic features of your MyCodaBox!



OUR MYCODABOX VIDEOS


CLIENT MANAGEMENT

Add a new client
Note: The video isn't available in English but you can have a look at the FR and NL video below


Update my client's data
Note: the video isn't available in English but you can have a look at the FR and NL video below:



BANK ACCOUNTS MANAGEMENT

Add an account number for an existing client

 Note: The video isn't available in English but you can have a look at the FR and NL video below


Delete (archive) an account number
Note:The video isn't available in English but you can have a look at the FR and NL video below


CLIENT AND ENVIRONMENT TRANSFER MANAGEMENT

Request and follow up the transfer of a client to your Office
Note:The video isn't available in English but you can have a look at the FR and NL video below


Request and follow-up the transfer of your client to another environment
Note: The video isn't available in English but you can have a look at the FR and NL video below



CODA/SODA MANAGEMENT

The status of my client's mandate is 'Sent to client' but I am not receiving his CODA, why?

Note: The video isn't available in English but you can have a look at the FR and NL video below


Request the resend of missing CODA files
Note: The video isn't available in English but you can have a look at the FR and NL video below


Order and archive a SODA mandate

Note: The video isn't available in English but you can have a look at the FR and NL video below


VOILA MANAGEMENT

Order VOILA

Note: The video isn't available in English but you can have a look at the FR and NL video below


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