Support for CodaBox

IMPORTANT: The cost calculation below will only take effect from 1 July 2022. 

VOILA remains free of charge until this date. Please check the details on MyCodaBox. 

Under "Contracts and services" in the left-hand menu, you will find all the details concerning prices.

Calculation of the costs:

The cost is calculated according to the amount of Enterprise Numbers for which the status of the VOILA Service is 'ACTIVE' in MyCodaBox - CLIENT MANDATE & SERVICES  - VOILA

Notes: 

• Only the ACTIVE status is taken into account for the calculation of this amount.
  ACTIVE status = your client is registered on Peppol and Zoomit + you receive invoices for this client. 
• In order to be invoiced only for your active clients, don't forget to keep your client list updated in MyCodaBox!
  When a client is no longer active (bankruptcy, termination, ...), his mandates and Services need to be deactivated in your MyCodaBox platform

Administrative costs*:

- No administrative costs 

Monthly recurring costs*:

- Cumulation of CODA, CARO and VOILA to calculate the monthly recurring cost

In the above example, 138 items will be charged as monthly recurring costs. The amount charged per item depends on the total number of active items. So in this case, it is the amount that corresponds to the range between 121 and 240 units (see table below).

Determination of the recurring costs * based on the total number of items:

- The prices are available in MyCodaBox  - ACCOUNT - Contracts & Services

The 'ACTIVE' status in VOILA = your client is registered on Peppol and Zoomit. This does not guarantee that you are already receiving his/her invoices.

CodaBox charges you for the VOILA Service according to the number of Enterprise Numbers for which the VOILA service status is 'ACTIVE' in MyCodaBox AND for which you receive invoices.

Didn't find the answer to your question about the billing method for VOILA?  We are happy to help you! Contact us