Dear customer,

Please note our new e-mail address for Support related emails.

This address is active from now on: helpdesk@codabox.com


Please do not use the old e-mail address support@codabox.com to contact our Support Team.


Thank you for your cooperation.


Best regards,


The CodaBox Support Team


Note: Depending on the type of communication, CodaBox now also communicates with your Office/Client via the following e-mail addresses:


E-mail address used 

by CodaBox

Type of communication and addressee(s)
reports@codabox.com

To your Office

- Monthly reports concerning the use of your platform (linked to invoicing)

- Daily activity reports (coming soon)


services@codabox.com


To your Office
- MyCodaBox Login : Invitation to create your login and Confimation
To your Client
- Invitation (and reminder) for confirmation of his/her e-mail address
- Invitation (and reminder) to sign for CODA/VOILA/CARO Services
- Confirmation of registration for our VOILA/CARO Services


Do you have a question about an e-mail sent by CodaBox? Please contact us!

Don't block our e-mail address, you might miss important e-mails!