We are preparing our systems to ensure the continuity of our services considering the integration of AXA Bank into Crelan.

From 22/05/2024:

  • You can no longer add AXA bank accounts until 10/06/24.
  • AXA bank accounts already active before this date remain active and CODA continue to be delivered.
  • CodaBox no longer accepts signed AXA mandates.
  • You cannot download CARO files for already active mandates on MyCodaBox. The delivery of already activated CARO files does continue.

From 10/06/2024:

  • You can order AXA bank accounts again, but as Crelan bank accounts..
  • AXA mandates requested before 01/03/2024 that are not yet signed and activated will be archived automatically. You can request a new mandate with the Crelan IBAN.
  • AXA mandates requested on or after 01/03/2024 will have the status 'In preparation'.
  • For already active mandates (from then on 'Crelan') you can again download CARO files via MyCodaBox, including the files delivered between 22/05 and 10/06.