Have you added a new bank account or did the Codabox team do this for you?
In order to activate this CODA service, there are mandates to be signed. This is done via your MyCodabox-portal. The ordered mandates are already waiting for you. Codabox will also send an email to prompt this.
Follow these instructions to sign the necessary mandates.
- Log on to MyCodabox.
- In the left menu, go to Mandates & services > CODA.
You will see your company information. - Mandates with status 'Awaiting signature' are to be signed. Open these mandates via the button Manage in the rightmost column, below 'Actions'.
You'll see the account number(s) which you want to request CODA for. - Follow the instructions to sign the mandates. The possibilities and instructions vary depending on your situation and the bank in question:
- Use the Start Signing Now link if you are authorized to sign yourself.
- Use the Copy Signing link button to forward the link to the company representative.
- Use the Download button to sign the mandates on paper. Then send them to helpdesk@codabox.com.
- Follow the instructions for KBC/CBC-accounts, if applicable.
You'll receive CODA once the mandates are signed and activated.
Behind the scenes, we'll take care of everything for you:
CODABOX Receives the signed mandates and sends them to the bank for validation and activation. |
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THE BANK Verifies the signatures and activates the delivery of CODA-files. |
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CODABOX Delivers the CODA files. Are you a new Codabox client? Click here for more info about the delivery method. |
➟ Would you like to follow up on the status of the mandate? Find more info here.
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