Support for CodaBox

Overview

• Recommended articles
• Registering as an Accountant
• CodaBox for new clients
• VIDEOS: MYCODABOX ACADEMY
• Looking for info in the FAQ/Contact us

Spotlight!

• What's new?
• SODA for less than 65€/month per platform!
• !!! NEW SUPPORT E-MAIL ADDRESS !!!
• Belfius mandate: download no longer possible via MyCodaBox
• Société Générale: Bank not supported

See all 6 articles

MyCodaBox access and settings

• What is MyCodaBox?
• Connect to MyCodaBox
• MyCodaBox and my accounting softwares
• Your account settings
• New accounting software?

See all 7 articles

Mandates /Accounts management

• KBC/CBC CODA Activation
• Mandate procedure for KBC/CBC
• KBC/CBC: Did your client activate CODA in his/her bank app?
• CODA mandates - states
• Mandates : Sending - Signing - Follow-up

See all 13 articles

Client Management

• Fill in the 'Fiche signalétique - Gegevensfiche'
• Need to transfer a client to your office?
• Transfer a client to another platform & Troubleshooting
• Create new client & Troubleshooting
• Add bank account for an existing client

See all 15 articles

CODA

• Resend CODA?
• Belfius / BNP Paribas Fortis and costs for CODA
• Specific information per bank
• My client wants to receive a PDF of CODA/SODA by e-mail
• What is the difference between CODA and PSD2?

See all 9 articles

VOILA

• What is VOILA and how does it work?
• Order VOILA via Boost activation
• The channels: Peppol and Zoomit
• VOILA pricing
• Questions and answers about VOILA

See all 10 articles

CARO

• CARO in brief /Pricing info
• Ordering CARO - Follow-up & Troubleshooting
• CARO: Questions & answsers
• Delivery & Download of CARO files
• CARO files - Format & Integration in accounting software

See all 9 articles

Delivery of files

• CodaBox Sync Tool: User manual
• How are your CODA files delivered?
• Where are all CodaBox files delivered via FTP?

For our SME clients

• Become a client as an SME and receive CODA files
• Registering as a Company
• Enterprise software for CODA integration
• SODA for my Company?
• Email verification for SME

CodaBox/Partner Software Interactions

• CodaBox/Exact Online interactions: Help & Troubleshooting
• CodaBox/Yuki interactions: Help & Troubleshooting
• Accounting software: Troubleshooting and useful links
• Change financial year in Bob
• Connecting accounting software to the new CodaBox API

SODA

• SODA in brief!
• Ordering SODA - Follow-up & Troubleshooting
• SODA mandates - My order status
• The SODA Service via 'Boost' activation
• SODA activation for Belcofin

E-invoice

• Register as a sender? Important info about KYC
• General information about e-invoicing
• Which senders send e-invoices?
• What's Digicrowd?

VOICI

• Invoicing softwares connected to CodaBox
• Sales Invoices - What does CodaBox offer?
• How does my client create a connection with CodaBox for sending his sales invoices to my accounting Office?

SignHere

• Signhere: Digital document signing made simple and secure
• Video: Sign digital documents securely, easily and cheaply with SignHere

Service Status

• Status of our Services available in real time