Looking for info in the FAQ

When you use our FAQ to search for the answer to a simple question, it allows us to dedicate more time and resources to answer more complex questions and to also provide you with more detailed and personalized answers.


How do I search for information?

In the search field, available on each FAQ page, type in the relevant keywords for your question and press Enter:

How to find information in the CodaBox FAQ


Advantages of using our FAQ search field?

  • Speed: Our FAQ search field is fast and efficient in finding answers to your questions.
  • Ease of use: The search field is easy to use and accessible from any page of our FAQ.
  • Detailed information: Our FAQ contains accurate and up-to-date information, that can help you solve your problems quickly.

 If you need further assistance, please do not hesitate to contact our support team, who will be happy to help you.


Contact us

You have read our FAQ but you still have questions?

In order to process your request in the best possible way and in the shortest possible time, we ask you to prepare the following information and to add it to your correspondence:

  • The IBAN (for each request about CODA)
  • The Company number and the Name of your client
  • The environment (optional)


You are already a CodaBox clientYou are not yet a CodaBox client
As a client, you can count on the expertise and support of our specialists. You can contact our Support department:
  • By e-mail via helpdesk@codabox.com
  • By telephone on 02 880 84 80
    Monday to Friday from 9:00 to 12:30 and from 13:30 to 17:00
You want to become a CodaBox client or you want to be contacted by one of our specialists?

Contact Sales@codabox.com or fill out one of our online forms: