Support for CodaBox
CodaBox help pages
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Top 5 questions
Strange chronological numbering between 13/8 and 21/8 for the CODAs of an ING account?
ING - Possible issues with CODA files since 14/8
ING : Problem with CODA file received on 16/6
Our articles on our CodaBox Services
Creating a new client is very easy and fast
Changing or adding new accounting software
Request the SODA service and Purchase Invoices in MyCodaBox? Now even easier!
CodaBox guarantees the secured delivery of sensitive data by using email verification.
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Our articles about MyCodaBox
How to send a Twikey link to my Customer
CODA Mandate BNP Paribas Fortis, Bank Van Breda, Crelan or Belfius - only sign via Twikey
View the status of my clients' mandates in detail
How to update my client's data via MyCodaBox?
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What's new overview
Administrative documents: we just send what's necessary!
MyCodaBox: A clearer and more detailed overview of the status of your mandates
CODA activation reminder e-mail for KBC/CBC accounts
All Client's data can now be edited in MyCodaBox
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Our articles about CODA
KBC/CBC CODA Activation
What is the difference between CODA and PSD2?
Mandates by scan
Electronic signature of mandate with EID
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Our articles and info about the VOILA Service
What is the VOILA service?
Where can I find pricing details of the VOILA service?
What information does CodaBox need to validate the registration to the VOILA Service?
VOILA service via Boost activation
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CARO - Soon available!
Our articles about SODA
Ordering SODA files
Our articles about the Sales Invoice Service
Invoicing softwares connected to CodaBox
How does my client create a connection with CodaBox for sending his sales invoices to my accounting Office?
Sales Invoices - What does CodaBox offer?
Can I also send my own sales invoices digitally?
Our articles for your Accounting Office
How does the CodaBox onboarding process for me as an accountant work?
How can I adapt the contact details of my accounting office?
Our articles for Entrepreneurs
How is the process of registering as a company with CodaBox?
Verification of the e-mail address of clients who do NOT work with an Accounting Office
How to become a Codabox customer without an accountant via the online form
How to proceed to receive my CODA files?
See all 7 articles
E-mail address verification for clients of Accounting Offices
Our articles about E-mail address verification for a client of an Accounting Office
How does the process of validating your e-mail address work?
The verification of my e-mail address failed
I confirm my e-mail address, does my accountant still receive my CODA/SODA/Purchase invoices?
Configuration of CodaBox partner software
Our articles about configuration of accounting softwares
Change financial year in Bob
Issue with CODAs in ExactOnline
Our articles about Signhere
Digital document signing made simple and secure
Video: Sign digital documents securely, easily and cheaply with SignHere
Our info about e-invoicing