Get your CODAs in Exact Online


Whether you are an Accounting Office or an SME, to receive your CODA files directly into your Exact Online software, you need to follow 2 steps in Exact Online:

  1. Configure your digital postbox
  2. Create a bank link with CodaBox


Accounting Office or SME: 2 steps to follow in your Exact Online software
  1. Configure your digital postbox
    Go to the Exact Online help page Digital postbox | Set up a digital postbox and follow the procedure
    'Add a digital postbox'

  2. Once you have set up your digital postbox in Exact Online, go to the help page 'Create bank links through Codabox' and follow the procedure 'Link your bank journal to manually import statements from your digital postbox'


Are you an SME?

In principle, you gave us your EOL address when you signed your contract, but it is possible that you registered another address in EOL in the meantime. 

If you do not receive CODA files in EOL, please contact helpdesk@codabox.com and inform us of your new EOL address.


Are you an Accounting Office?

Please go to the next step and follow our procedure below: the EOL e-mail address that you registered in EOL needs to be added in your MyCodaBox environment. Once the EOL address is configured in MyCodaBox, the available CODAs will automatically be sent to that digital postbox.


Accounting Office: Additional step to follow in MyCodaBox

In the left menu, go to Clients > Client List, click on the client in question, and then click the Edit button.

Add the address of your ExactOnline Digital postbox (which you also linked to each of the relevant bank accounts in EOL) and click the Save Changes button.


Troubleshooting


Exact Online and sub-accounts
  • Sub-account?
    A sub-account is a bank account with the same IBAN as the main account to which it is linked.
    For example, it is possible to open a main account in EUR, and then open sub-accounts in a different currency (USD, GBP, etc.).
    Another example of a sub-account is the specific ING account, which allows wealth management separately from the management of daily transactions.
  • Processing by Exact Online?
    You notice that all transactions on the sub-account are recorded on its main account? This sub-account has the same account number as the main account, followed by the sub-account number.
    ➜ Please contact Exact Online: The sub-account number is not taken into account by Exact Online, the environment does not detect that it is a sub-account of a main account. You can contact Exact Online to have this sub-account treated separately.
  • Stop receiving CODA for a sub-account?
    Do you want to stop receiving CODAs for a sub-account linked to one of your active mandates?
    Please contact Exact Online: CodaBox cannot stop the delivery of CODA for sub-accounts but you can contact Exact Online to have this sub-account processed separately.


No CODA file in Exact online

The main reason why a client does not receive CODA files in Exact Online is that he/she has not set up EOL correctly.

There are three possible causes:

  • Incorrect Exact Online postbox
    The EOL postbox must be configured (see procedure above) to receive your CODA files directly in your accounting software.
  • The link with CodaBox has not been created in Exact Online
    Once you've set up your postbox in EOL, you need to create the bank link with CodaBox (see procedure above).
  • Financial year not created
    In Exact Online, at the start of a new financial year, the client must set up a new financial year in Exact Online on the first day of the new financial year. Otherwise, the CODA files sent by CodaBox will not be displayed in Exact Online.
    Once the new financial year has been created, please close Exact Online and restart. All previously supplied CODAs will be visible.



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