Top 5 questions

The Agoria-index
Dear Customer, In order to be able to offer you as a Customer an uniform commercial approach, CodaBox will apply the Agoria index from 1 September 2020 ...
Fri, 26 Jun, 2020 at 12:23 PM
Delay in activation of mandates for ING-accounts
Last update on 04/08/2020: When changing the process for CODA we discovered some issues. These may lead to a delay in the activation of the mandates or ...
Tue, 4 Aug, 2020 at 3:56 PM
Problem with ING CODA file received on 16/6
Last status on 09/07/2020: We distinguish the following problem for CODA mandates after 16/06 On 16/06 you received your first CODA file for a specific...
Wed, 5 Aug, 2020 at 9:56 AM
Which accounts are activated for CODAs?
Would you like to know which bank accounts are already active for receiving your CODA files? Go to MyCodaBox - CLIENT MANDATES & SERVICES - Coda and mo...
Tue, 30 Jun, 2020 at 10:22 AM
Sending the CODA mandates to your customer
CodaBox modified some procedures. Sending by email instead of by post We switched to sending the paper documents by email to your customer (if Cod...
Wed, 24 Jun, 2020 at 2:49 PM
Need to transfer a client to your office?
Make it easy for you! Add a new client via MyCodaBox, even though the client already exists in our system under a another office. How does it work? If ...
Thu, 30 Jul, 2020 at 8:24 AM
Local installation of the FTP tool
We are currently receiving requests from customers who work from home and want to install the FTP tool locally in order to retrieve CODA files from their co...
Tue, 17 Mar, 2020 at 3:37 PM