Top 5 questions

Delay in delivery of CODA files of ING since 25/2
We regret to inform you that the delivery of the CODA from ING bank accounts has been temporarily stopped. The content of ING's CODA would improve ...
Fri, 26 Feb, 2021 at 5:39 PM
CODAs not received, CODAs missing?
You have not yet received any CODAs for your client or some are missing? If it concerns a new client for whom you have ordered a mandate: → Check the sta...
Tue, 26 Jan, 2021 at 3:00 PM
Winbooks users and moving to 2021: Configuring folder paths
To access your 2021 CODA statements, you will need to reconfigure the folder paths in WinBooks. Your CODA files will be delivered to the usual location ac...
Thu, 7 Jan, 2021 at 1:02 PM
Strange chronological numbering between 13/8 and 21/8 for the CODAs of an ING account?
From 21/8, all ING CODA files will once again be numbered chronologically.   You will find below some examples of incorrect numbering for files generate...
Fri, 21 Aug, 2020 at 4:06 PM
ING - Possible issues with CODA files since 14/8
On 14/8, ING has changed its internal processes to activate and generate CODA files. Here, we are listing issues that may prevent you from processing CO...
Thu, 1 Oct, 2020 at 7:26 AM
ING : Problem with CODA file received on 16/6
ING bank account CODA of date 16/6 (movements of 15/6)  may contain file structure errors. It is not possible to deliver a new file, all files from 17/6 ar...
Thu, 1 Oct, 2020 at 7:27 AM
Delay in delivery of CODA files on 25/2
Our IT infrastructure will be undergoing maintenance on Thursday 25 February. This will result in a possible delay in the delivery of the CODA files on ...
Thu, 25 Feb, 2021 at 5:41 PM