Resending CODA is THE most frequent request to our Support.
Why request CODA the via MyCodaBox?
- CODA resend requests, received via e-mail by our Support are often incomplete and unclear: without the client's name, the bank account number and the periods, they cannot be processed on time.
Go To MyCodaBox > Search your client > Go to tab 'CODA' > click on 'Redeliver CODA'
Which CODAs can you request?
As soon as the mandate of your client is activated, you can request CODA from the past via MyCodaBox.
Please note that we can only deliver CODA that we have received from the bank
You can make a basic selection for all active bank accounts of a client:
You can make a more advanced selection for specific
Once you have made your selection, click on Redeliver CODA
➞ Our support service receives your request and the requested CODA will be delivered within 3 working days via your daily CODA delivery