Update a company's details yourself via MyCodabox: for example, company code, address, email, enterprise name, representative, etc. 


Which fields can be adapted?

All fields are editable, except the enterprise number. You can contact helpdesk@codabox.com for this.

★
Exception: if the 'Enterprise number' field is empty, you can fill it in. In that case, the enterprise name cannot be changed. 


Depending on which details are modified, a warning message may appear:

➟ Read this to understand the possible impact following the modification of this field (more info below in Troubleshooting). Some changes will impact your mandates, if they haven't been signed yet.


Change a company's details via MyCodabox
  1. In MyCodabox, click Companies > Company list > Search.
    (Can't find the company? Click here.)
  2. Click the Company code to see the details.
  3. On the page 'Company info', click Edit company info to modify the details.
    Access and adapt company details in MyCodaBox
  4. Confirm the changes by clicking Save Changes.


★ Message: "This company has the same enterprise number as your organization"
Are you changing the details of your own company and do you also want to change details at the level of your organization (the company that entered into the contract with Codabox and does the management in MyCodabox, is registered in MyCodabox as an “organization. More info here)? When you make changes at company-level, these are not applied automatically to organization-level. 
You will see the following message (and you can click through to the organization): Edit organization's info
Changes made at 'organization' level will have no impact on your mandates.



Troubleshooting


Why can't I modify the field Enterprise name?

This field is not modifiable if the Enterprise number has not yet been entered.


A message is displayed when I change the field 'Company code', why?

This message is informative and does not prevent the modification of the Company code but draws your attention to the fact that this modification has consequences at the level of the folder in which the files for this company will be delivered.


In which cases does changing a company's details impact the mandates?
After modifying a company's details, our system checks whether this affects the mandates. 

Mandates that have not yet been signed, are modified by Codabox with the new details and must be submitted again to the representative of the company for signing.


If this company still has mandates in an unsigned status, a pop-up will be shown with the possible actions to get the mandates signed.


See also our Related Articles