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Payment Service Provider
Argenta: Digital signature of mandates via SignHere
Good to know:
Mandates for this bank are signed via SignHere!
Digital signing with SignHere is easy and secure!
Axa: Frequency of CODA delivery
Good to kow:
AXA delivers the CODA files according to the frequency defined in the client's bank dossier. If the client receives his paper statements once a month, he will also receive CODA once a month.
If a mandate has been confirmed by AXA, but we are not yet providing CODA, the periodicity is probably set to monthly. Please refer the client to his/her banking agency, where he/she can have the periodicity adjusted.
Belfius: Digital mandates only / Mandate archiving
Digital mandates only:
Belfius mandates can now only be signed digitally.
A logical change that will considerably reduce paperwork, for you and your clients.
What's more, it will also enable us to activate our CODA service faster.
Digital signing with Twikey is easy and secure!
Since May 2021, Belfius Bank charges a monthly fee for the creation of Coda files containing all details of transactions on a payment account. The new pricing is part of the global Belfius offer and its additional services.
If you want to stop the CODA created on the account after registering a CodaBox mandate and the additional monthly fees charged by Belfius, follow the Belfius CODA costs / Stop CODA procedure.
BNP Paribas Fortis: CODA Gross amount ≠ Net amount / Mandate archiving
Gross amount ≠ Net amount:
When consulting a CODA statement of a BNP Paribas Fortis account, you notice that the net amount shown in the statement does not correspond to the gross amount minus the fees (commission).
Why this difference?
➞ The VAT applied to the fees is not mentioned by BNP Paribas Fortis in their CODA files
Example of a BNP Paribas Fortis transaction:
Transaction: net amount = 376,23€
Detail: gross amount = 377€
Detail: fees = 0,64€
Net amount = 376,23€ + 0,64€ = 376,87€ Gross amount
BNP Paribas Fortis charges a monthly fee for the creation of Coda files (if not included in the client's banking package), regardless of the channel via which CODA is delivered.
BPOST bank: No CODA delivery for BIC CODE PCHQBEBB
Good to know:
CodaBox does not deliver CODA for bank accounts with a BIC CODE PCHQBEBB.
Crelan: 000 numbering of CODA / Repetitive CODA numbering
CODAs of Crelan bank accounts can have the numbering 000:
In this case, and according to banking standards, the bank is allowed to include "000" as a numbering in the CODA files.
Repetitive CODA numbering:
You receive CODAs from CRELAN bank with a repetitive numbering and you cannot import them into your accounting software?
➞ This is caused by the fact that the client's paper statements are generated on a non-daily basis.
The same number is used for the paper statements for a specific period (week, month).
However, CODA files are delivered daily and therefore have the same number as the paper statement.
The periodicity of paper statements is not managed by CodaBox, as it concerns a contract between the client and his/her bank.
There are two solutions:
KBC/CBC: Mandate procedure and CODA activation
To allow CodaBox to retrieve your client's CODA for a KBC/CBC account, your client must perform an action in his/her bank application to create the link between CodaBox and the bank.
The different steps:
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