Archive or stop a Service?
CodaBox stops sending the files associated with this Service.
How to Archive/Stop a Service?
|In MyCodaBox > CLIENT MANDATES & SERVICES > Select the Service to be deactivated from the list|
|SODA||Search for your client > In the 'Actions' column click 'Archive'|
|VOILA||Search for your client > In the 'Actions' column click 'Manage' > in the VOILA tab, click 'Cancel VOILA'|
|CARO||Search for your client > In the 'Actions' column click 'Manage' > Search for the client reference you want to deactivate > In the 'Actions' column click 'Deactivate CARO' > Select a reason for cancellation from the list and click 'Deactivate CARO'|
Archiving a client?
If you want to archive the client, follow our procedure Archiving a client.
➟ All his/her activated Services will be stopped immediately.
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