Archive a mandate in 3 steps
  • In MyCodaBox, Select your client - in the details window of your client, go to the 'CODA' tab
  • Locate the mandate to be archived and click the ... next to 'actions', and then 'Archive'

  • In the pop-up window, check the box 'I understand the consequences of this action'
  • Click on 'Archive'


Archiving a BNP Paribas Fortis or Belfius mandate/account

If the account to be archived is a BNP Paribas Fortis or Belfius accountafter clicking on 'Archive', the pop-up below appears:

  • Select 'Yes' to stop CODA billing from the bank to your client
  • Check 'I understand the consequences of this action'
  • Click on 'Archive

Note: If the end client still receives CODA via other channels, the costs will continue to be charged


Consequences of archiving a CODA mandate on other Services

Archiving a mandate:

  • Does not stop the VOILA and SODA Services.
  • Stops the CARO Service, if the archived mandate is the last mandate with the bank that supports CARO.


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