Archive a mandate in 3 steps

  • In MyCodaBox, Select your client - go to the CODA tab
  • Locate the mandate to be archived and click the ... next to actions, and then Archive
  • In the pop-up window that appears, check the box 'I understand the consequences of this action' to use the Archive button, which is clickable to archive the mandate


Archiving a mandate does not stop CODA billing from the bank to its client

If your client has a BNP Paribas Fortis or Belfius account and wishes to deactivate this mandate because of the CODA cost charged by the bank? 

⇨ Please contact us by sending an e-mail to Support@codabox.com. We will forward the request to the concerned bank, to discontinue CODA for this company


Consequences of archiving a mandate on other Services

Archiving a mandate:

  • Does not stop the VOILA and SODA Services.
  • Stops the CARO Service if the archived mandate is the last mandate with the bank that supports CARO.

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