Support for CodaBox

Discover CodaBox

• Registering as an Accountant
• What is MyCodaBox?
• Recommended articles
• Looking for info in the FAQ/Contact us
• VIDEOS: MYCODABOX ACADEMY

Spotlight!

• What's new?
• Update: IBAN changes by Viva - CODA restored
• Selecting the right Services per client? CodaBox can help!
• Get your files faster: stay on top of things in MyCodaBox!
• Status of our Services available in real time

MyCodaBox access and settings

• Quick start guide
• Managing MyCodaBox users
• Two-factor authentication in MyCodaBox
• MyCodaBox for your organization and your accounting software(s)
• Merger or change of status

Invoicing/Pricing of our Services

• Optimize your invoice
• Administrative and technical costs CODA
• VOILA/SODA/CARO costs
• Understand your CodaBox Invoice/monthly Report
• Belfius / BNP Paribas Fortis and costs for CODA

Mandates/Accounts management

• KBC/CBC activation for CODA/CARO
• Mandate procedure for KBC/CBC
• KBC/CBC: Did your client activate CODA in his/her bank app?
• CODA mandates - states
• Mandates : Sending - Signing - Follow-up

See all 12 articles

Manage companies

• Transfer an existing company to your office
• Transfer a company to another environment & Troubleshooting
• Add a company & Troubleshooting
• Add a bank account for an existing company & Troubleshooting
• Edit a company's details & Troubleshooting

See all 12 articles

CODA

• Resend CODA?
• Specific information per bank
• My client wants to receive a PDF of CODA/SODA by e-mail
• Haven't received CODA yet or CODA stopped?

VOILA

• VOILA: Processes & Suppliers
• Ordering VOILA for one client
• Order VOILA via Boost activation
• Questions and answers about VOILA
• VOILA management and follow up in MyCodaBox

CARO

• CARO in brief
• Ordering CARO - Follow-up & Troubleshooting
• CARO: Format - Delivery - File integration
• Toolkit for the Accountant & activation by cardholder
• CARO: Questions & answsers

SODA

• SODA for less than 70€/month per environment!
• SODA: Ordering - Follow-up - Troubleshooting
• The SODA Service via 'Boost' activation
• SODA activation for Belcofin

VOICI

• Invoicing software connected to CodaBox - Receiving invoices
• Sales Invoices - What does CodaBox offer?

Delivery of files

• CodaBox FTP SyncTool: User manual
• Delivery of files per software
• FTP: where are the files delivered?

CodaBox/Partner Software Interactions

• CodaBox/Exact Online interactions: Help & Troubleshooting
• CodaBox/Yuki interactions: Help & Troubleshooting
• Connect Odoo to CodaBox
• Accounting software: Troubleshooting and useful links
• Connecting accounting software via CodaBox Connect

See all 6 articles

E-invoice

• Register as a sender? Important info about KYC
• General information about e-invoicing
• Which senders send e-invoices?
• What's Digicrowd?
• The channels: Peppol and Zoomit

Discover CodaBox

• Become a client as an SME: receive CODA files
• What is MyCodaBox?
• What can you do in MyCodaBox?

Bank accounts & CODA

• Add a bank account for an existing company & Troubleshooting
• KBC/CBC activation for CODA
• Resend CODA?
• Sign mandates - to activate CODA

Manage companies

• Add a company & Troubleshooting
• Edit a company's details & Troubleshooting
• Multiple companies: how does it work?
• Transfer a company

MyCodaBox access and settings

• Managing MyCodaBox users
• Two-factor authentication in MyCodaBox

Delivery of files

• FTP: where are the files delivered?
• CodaBox SyncTool: User manual
• CodaBox/Exact Online interactions: Help & Troubleshooting for SMEs

CARO

• CARO: how does it work?
• Request CARO & troubleshooting
• CARO: Format - Delivery - File integration
• KBC/CBC activation for CARO

SODA

• SODA: how does it work?
• Request SODA & troubleshooting