CodaBox invoices are sent in PDF format by e-mail or by another electronic channel of your choice.
The sender of your invoice can be:
- CodaBox if you work with us directly
- A CodaBox reseller
→ it is therefore possible that you will receive an invoice from CodaBox and from a partner (this happens when you use more then 1 accounting software)
The invoice from CodaBox contains an overview of the CodaBox services used:
Details of your invoice are available in the corresponding user report.
An invoice you receive in month X will always be linked to the reports for month X -1
Be informed that your reseller may issue your invoice later in the month.
These reports contain the details of the CodaBox services that appear on your invoice.
Depending on the CodaBox Services you have subscribed to, you can receive types of reports::
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Your invoice also makes this distinction because savings accounts are delivered free of charge: for a savings account, there are no monthly recurring technical costs.
CodaBox charges you in advance the monthly costs for a current account.
In this example, the CODA Mandate Report shows all mandates that became active in October.
For example, for a November invoice indicating an x-number of CODA mandates, this number corresponds to the number mentioned on the October report.
CodaBox charges the activation costs for a mandate in the month following activation.
If you do not receive a report for the CODA mandates, it means that no new mandate has been activated.
In this example, the SODA Mandates Report shows all mandates that became active in October..
For example, for a November invoice showing x-number of SODA mandates, this x number corresponds to the number reported on the October report.
If this report indicates 0 mandates, it means that there will be no activation costs on your invoice for SODA that month. The receipt of this report means you have at least 1 active SODA mandate, you will be charged for the monthly costs related to the SODA service.