CodaBox invoices are sent in PDF format by e-mail or by another electronic channel of your choice.
The sender of your invoice can be:
- CodaBox if you work with us directly
- A CodaBox reseller
The invoice from CodaBox contains an overview of the CodaBox services used:
Which services can be listed on your invoice?
Who is the sender of these invoices?
➪ It is possible that you will receive an invoice from CodaBox and from a partner, this happens when you use more then 1 accounting software.
Where can I consult the details of my invoice?
➪ Details of your invoice are available in the corresponding user report. An invoice you receive in month X will always be linked to the reports for month X -1.
Be informed that your reseller may issue your invoice later in the month.
MY MONTHLY REPORTS
The monthly reports contain the details of the CodaBox Services that appear on your invoice.
They are sent in PDF format to the e-mail address indicated in the Fiduciary Info of your MyCodaBox.
Depending on the CodaBox Services you have subscribed to, you can receive types of reports:
- Bank accounts
'Bank accounts' Report
This report makes a distinction between current accounts and savings accounts.
Your invoice also makes this distinction because savings accounts are delivered free of charge: for a savings account, there are no monthly recurring technical costs
The bank accounts report displays all bank accounts that were active at the end of the month indicated (in this example in May 2021).
For example, a June invoice showing a number x of current accounts, this x number corresponds to the number mentioned on the May report.
- CodaBox charges you in advance the monthly costs for a current account.
- For an account archived there is no pro rata refund of the monthly costs.
- There are no technical costs for the first month of delivery.
In this example, the CODA Mandate Report shows all mandates that became active in May.
For example, for a June invoice indicating an x-number of CODA mandates, this number corresponds to the number mentioned on the May report.
- CodaBox charges the activation costs for a mandate in the month following activation.
- If you do not receive a report for the CODA mandates, it means that no new mandate has been activated.
In this example, the SODA Mandates Report shows all mandates that became active in May.
For example, for a June invoice showing x-number of SODA mandates, this x number corresponds to the number reported on the May report.
CodaBox charges the activation costs for a mandate in the month following activation.
If this report indicates 0 mandates, it means that there will be no activation costs on your invoice for SODA that month. The receipt of this report means you have at least 1 active SODA mandate, you will be charged for the monthly costs related to the SODA service.
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