CODA

Quickly find your frequently asked question
Mandates Mandates - different states Download mandates Sending by e-mail Electronic signature of mandate with EID Send Twikey link to client Info r...
Thu, 15 Apr, 2021 at 9:42 PM
KBC/CBC CODA Activation
KBC/CBC has changed its CODA activation procedure: paper mandates are no longer processed. The customer must give authorization to receive electronic ba...
Fri, 29 May, 2020 at 3:07 PM
CODA mandates - states?
The status of a mandate is available via MyCodaBox - CLIENT & MANDATES SERVICES - CODA - Manage Note: The same mandate status can have several mean...
Wed, 14 Apr, 2021 at 10:04 PM
Bank accounts - different states?
The status of a bank account is available via MyCodaBox - CLIENT & MANDATES SERVICES - CODA - Manage  Overview of the possible states of a bank acco...
Wed, 14 Apr, 2021 at 10:06 PM
Administrative and technical costs CODA
Overview of the different costs: Technical costs A monthly cost is charged for each current account based on a progressive rate. The delivery of COD...
Wed, 14 Apr, 2021 at 7:03 PM
Electronic signature of mandate with EID
CodaBox offers the clients of fiduciaries the opportunity to sign the mandates free of charge using their electronic ID or bank card (bank card for Crelan a...
Wed, 5 Feb, 2020 at 2:20 PM
Mandate status is 'Problem' in MyCodaBox
In MyCodaBox, the status of the mandate is 'Problem' Why this status? → One of the steps in the activation process did not run correctly. A short...
Tue, 30 Mar, 2021 at 11:25 AM
Is the CODA service for a savings account for free?
CodaBox does not charge administrative costs for savings accounts if you apply for them simultaneously with a current account under the same mandate. If...
Thu, 26 Dec, 2019 at 2:47 PM
Mandates by scan
If your office sends CODA mandates to CodaBox, we ask that you scan them and email them as an attachment to support@codabox.com. Please enter as subject: “S...
Mon, 30 Mar, 2020 at 9:27 AM
CODAs not received, CODAs missing?
You have not yet received any CODAs for your client or some are missing? If it concerns a new client for whom you have ordered a mandate: → Check the sta...
Tue, 26 Jan, 2021 at 3:00 PM