CODA

CODA mandates - states?
The status of a mandate is available via MyCodaBox - CLIENT & MANDATES SERVICES - CODA - Manage Note: The same mandate status can have several mean...
Tue, 4 May, 2021 at 11:21 AM
Bank accounts - different states?
The status of a bank account is available via MyCodaBox - CLIENT & MANDATES SERVICES - CODA - Manage  Overview of the possible states of a bank acco...
Fri, 10 Sep, 2021 at 4:08 PM
KBC/CBC CODA Activation
KBC/CBC has changed its CODA activation procedure: paper mandates are no longer processed. The customer must give authorization to receive electronic ba...
Wed, 22 Sep, 2021 at 3:11 PM
Resend CODA?
Resending CODA is THE most frequent request to our Support. Why request CODA the via MyCodaBox? CODA resend requests, received via e-mail by our Support ...
Tue, 26 Oct, 2021 at 12:20 PM
Archive a specific bank account
Do you want to archive a specific account that is part of a mandate with several accounts? Go to your MyCodaBox platform, in CLIENTS - Client List - selec...
Tue, 9 Nov, 2021 at 10:33 AM
Administrative and technical costs CODA
Overview of the different costs: Technical costs A monthly cost is charged for each current account based on a progressive rate. The delivery of COD...
Thu, 6 May, 2021 at 3:53 PM
Active CODA mandate?
What is an active CODA mandate in MyCodaBox?   It is a mandate that has been through different steps: 1. The Accounting Office has ordered the...
Mon, 2 Aug, 2021 at 4:03 PM
How to archive a mandate?
Go to MyCodaBox - CLIENT MANDATES & SERVICES - CODA, find your client in the CODA Mandates screen and click Manage Select the mandate to be archiv...
Tue, 9 Nov, 2021 at 12:14 PM
Electronic signature of mandate with EID
CodaBox offers the clients of fiduciaries the opportunity to sign the mandates free of charge using their electronic ID or bank card (bank card for Crelan a...
Mon, 10 May, 2021 at 2:30 PM
Mandate status is 'Problem' in MyCodaBox
In MyCodaBox, the status of the mandate is 'Problem' Why this status? → One of the steps in the activation process did not run correctly. A short...
Tue, 9 Nov, 2021 at 12:24 PM