Before archiving a mandate, please note that archiving a mandate:

  • Does not stop the VOILA and SODA Services.
  • Stops the CARO Service, if the archived mandate is the last mandate with the bank that supports CARO.


Archiving a CODA mandate


Archive a mandate in 3 steps

  • In MyCodaBox > Clients > Clients list, select your client and go to the 'CODA' tab
  • Locate the mandate to be archived and click the ... next to 'actions', and then 'Archive'
    Archiving a CODA mandate via MyCodaBox
  • In the pop-up window, check the box 'I understand the consequences of this action'
  • Click on 'Archive'
    Confirm the archiving of a CODA mandate via MyCodaBox


Archiving a BNP Paribas Fortis or Belfius mandate/account 

If the account to be archived is a BNP Paribas Fortis or Belfius accountafter clicking on 'Archive', the pop-up below appears:

  • Select 'Yes' to stop CODA billing from the bank to your client
  • Check 'I understand the consequences of this action'
  • Click on 'Archive

Archive a BNP/Belfius account via MyCodaBox

Note: If the end client still receives CODA via other channels, the costs will continue to be charged


  • Reactivate a CODA mandate


Note: When reactivating a KBC mandate, remember to follow the KBC /CBC CODA


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